Shipping policy
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.
Shipping Rates and Estimated Delivery
Shipping charges are calculated at checkout based on your location and the shipping method selected.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. Please allow up to 24–48 hours for tracking information to update.
Shipping Destinations
We currently ship to United States. If your shipping address falls outside our delivery area, your order may be canceled and refunded.
Lost or Stolen Packages
Comfee is not responsible for packages that are lost, stolen, or damaged after being marked as delivered by the carrier. If this happens, please contact the shipping carrier directly, and reach out to us at modushubsupport@gmail.com so we can assist where possible.
Incorrect Shipping Information
Please double-check your shipping address at checkout. Comfee is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at modushubsupport@gmail.com — we cannot guarantee changes once an order has been processed.
Order Changes and Cancellations
If you need to change or cancel your order, please contact us at modushubsupport@gmail.com as soon as possible. Once an order has shipped, it cannot be changed or canceled.
Contact Us
Questions about shipping can be sent to modushubsupport@gmail.com.